Shipping policy
At Royelia, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below for complete details.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on Sundays or public holidays.
During peak seasons or high order volumes, processing times may take slightly longer.
Shipping Time
Estimated delivery times may vary depending on your location:
- Domestic Orders: 3-5 business days
Please note that shipping times are estimates and may be affected by courier delays, customs, weather, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your location and selected shipping method. Free shipping promotions may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Royelia is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost in transit, please contact our support team, and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, feel free to contact us at:
Email: support.royelia@gmail.com
